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Answers to common questions


How do I upload photos provided by the family to the platform?

Photos can be added in bulk from the ceremony edit screen. One, or an entire folder of photos, can be added using this method.

What internet package is required for this service?

Our fixed-camera system requires a minimum 15 Mbps upload speed. Contact us at 1-877-895-2739 if you are unsure about your internet speed.

How much effort is required on our part to create and schedule the live stream?

Every effort was taken to make this process as smooth and time efficient as possible. As such, the entire process should take no longer than 5 minutes!

What type of device can the live stream be viewed on?

The live stream can be viewed on any device that has an internet browser.

What internet browsers are supported?

Most browsers are supported, although we recommend Google Chrome, Microsoft Edge, or Safari.

If a visitor misses the live stream, can they watch it later on-demand?

Yes, after the livestream has finished, the service will be available on-demand for 120 days for virtual guests.

We store the videos indefinitely so funeral directors will always be able to download and view them.

Forget Me Not Ceremonies specializes in providing interactive live streaming software for funeral homes.

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