FMNC Training by Kurtis Knappe | May 9, 2025 | 0 comments Show us what you learned and complete the quiz! 1. Why is it important to pay attention to the AM/PM when setting up a live stream? Deselect Answer It defaults to AM if you are scheduling in the morning and PM if you are scheduling in the afternoon/evening. It doesn’t matter—as long as the date is correct, the system will figure out the right time. None 2. TRUE OR FALSE: Mobile live streams start automatically - just like fixed-camera live streams. Deselect Answer True False None 3. Your client just handed you 100 photos on a USB drive. How do you upload them to the ceremony? Deselect Answer You can’t. The platform can’t handle that many photos. Click the three horizontal dots on the ceremony card and click “Upload Photos” Click where it says “Click to upload main ceremony photo” None 4. The funeral service ended up being a lot shorter than you planned for. How do you stop the fixed-camera live stream? Deselect Answer Call the FMNC toll-free line: 1-877-895-2739 Unplug the camera Click the black square on the playlist item you want to stop None 5. How do you know if your mobile live stream is getting sufficient audio? Deselect Answer The audio meter on the left of the screen has two green bars The audio meter on the left of the screen is half way up the screen There really isn’t a way to know None 6. You can’t edit a fixed-camera live stream within 8 minutes of it starting. If you need to add more time, what do you do? Deselect Answer Email FMNC: info@fmnceremonies.com Create a completely new ceremony card and schedule a new live stream for the correct amount of time. Add another playlist item to the existing ceremony card and schedule to start when the previous one is scheduled to stop. None 7. The family has requested a copy of the service. How do you download the live stream? Deselect Answer Click the downward-pointing arrow on the playlist item you want to download Click the pencil icon on the playlist item you want to download Click the trash can icon on the playlist item you want to download None 8. If there isn’t a strong enough internet connection to live stream on mobile, what is one thing you can do to keep your guests informed? Deselect Answer Type a message in the live chat window letting guests know that you will be recording and uploading Tap “Yes” when the app asks if you would like to notify users and then selecting a message to send to all registrants All of the above None Name Email Funeral home name Time's up Submit a Comment Cancel replyYour email address will not be published. Required fields are marked *Comment * Name * Email * Website Save my name, email, and website in this browser for the next time I comment. Δ
